Designed to support the key tasks of assessment, planning, intervention and review, Civica’s EDM & Workflow for Social Services facilitates improved service levels and drives down the costs, duplication and errors traditionally associated with manual document management and administration.
Both flexible and user friendly, it enables care providers and third party organisations – including hospitals and PCTs – to securely and more efficiently access, control and distribute stored cases and documentation as well as improve the standard and provision of social care.
Civica’s EDM & Workflow for Social Services solution increases the operational efficiency and service levels of social services administration by standardising procedures and speeding up the administrative process, helping to overcome the issue of lost or misplaced files. The result is a better return on investment and consistent performance.
- Removing constraints and delays imposed by physical documents and assisting service re-design for a direct impact on performance and costs
- Faster processing and better availability of information
- Sharing information quickly and securely
- Providing a platform for further economies of scale