With the growing acceptance of credit and debit cards for making payments, from home or on the move, customers expect to be able to make payments easily and readily.
But many local authorities are faced with a difficult decision in relation to the implementation of e-payment solutions - should they provide an in-house or hosted solution?
Providing e-payments solutions is a serious undertaking. The technology is complex, banking legislation and security requirements are constantly changing, changing acquirers must be quick and simple, the solution must have 24/7 reliability, security is key, demands on the service will increase with customer take up, and integration with other third party solutions is becoming a standard requirement.
In 2007 PCI DSS regulation became a reality and after many high profile Data Security Breaches in Government and commercial organisations, merchants providing Card payment facilities are required to be compliant against the standards. These standards are not only relevant to the software that is being used but to the operational environment it is in.
The Civica ICON Hosted Payment Service overcomes all of these issues and more - a fully managed PCI compliant service from Civica, recognised specialists in providing local government multi-platform, integrated payment solutions.
Why Hosted...
- Concerns over Card Security
- PCI DSS Compliance
- Hardware / Infrastructure Costs
- Potential Cost if Breeched
- Cost of Audit
- Future Changes
- Automatic Upgrade to Latest ICON Software
- Disaster Recovery
- Hardware Refresh
- IT Resource / Internal Support
- Known and Fixed Costs