Broad market capability and presence combined with financial and operational stability position Civica as a leading supplier to its core markets of local government, social housing, education and enforcement. The group has remained focused on a clear growth strategy to strengthen its position as a market-focused IT services business based around distinctive software through a combination of organic development, acquisition and international expansion. Civica continues to draw on its track record and experience in developing a leading software portfolio, providing added value services and using scale to address broader customer improvement programmes.
Government
Civica is one of the foremost systems-based partners for local government, combining a broad range of owned and third party applications with professional, technology and management services to deliver end-to-end service improvement for local government and its local and regional partners. The Group supplies 90% of the UK’s local authorities and more than 260 councils in Australia and New Zealand where it is the leading supplier of local government software solutions. Civica also supplies many local government entities in the USA.
Social Housing
Civica provides management systems for the largest installed base of customers in the UK social housing sector, with a track record over 20 years and a successful outcome-led approach. The group supplies organisations managing from 250 to over 110,000 units including 40% of the UK’s top 100 housing groups or associations. Our suite of products comprises a complete business management system that addresses both front and back office and which can be fully integrated with third party housing systems.
Enforcement & Emergency Services
Civica works with police forces, local authorities and executive agencies in the UK and the USA, delivering software and services that help to bring about improved civil and police enforcement across road traffic, security and environmental services. Civica’s systems provide day-to-day information and intelligence, featuring secure data access, including for the Police National Computer, with mobile technology, CCTV and Automatic Number Plate Recognition. The group is also a leading provider of fleet and asset management systems, supplying solutions to 70% of police forces and 40% of fire and rescue services.
Education & Libraries
From integrated learning environments and modern schools infrastructure to leading library management services, Civica supplies many thousand schools, more than 50 UK universities and more than 1,500 libraries around the world. The company is a leader in the UK’s Building Schools for the Future with programmes at Sheffield, Luton and Barnsley, and in the FutureSchools initiative in Singapore. As one of the foremost library suppliers, Civica has a 20-year pedigree in the global library sector across all types including public, corporate and academic libraries.
Other
Civica counts over 100 NHS Trusts and Health Authorities as customers, while in Australia the group supplies the half of the top ten health fund providers. The company also provides award-winning software solutions to the UK pensions market, and in the legal sector. The group provides proven and web-enabled administration and case management software together with modern infrastructure to deliver a more integrated and streamlined approach and a tangible return on investment.