Civica examines the future scope and funding of local government services with ‘Beyond the Downturn’ white paper Local government and management experts discuss reform agenda in downloadable strategy paper June 16 2009, London – Local government chief executives’ future options for re-thinking service delivery models and their funding are examined in a white paper published today by Civica, a market leader in software-based solutions that help organisations to improve service delivery and efficiency.
Entitled ‘Beyond the Downturn’, the white paper analyses the future scope of council services in the 2011-14 spending cycle: how to assess changing community needs, and practical ways to transform the economics of service delivery, such as process transformation and 24/7 self-administered services.
The four main contributors to the paper comprise:
Michael Frater, Interim Chief Executive of Surrey County Council, who analyses the reshaping and the funding of local government after the downturn
Management thinker Rene Carayol who demonstrates how momentum for change can be built in local government
Richard Steel, CIO at London Borough of Newham, on the need for council chief executives and CIOs to develop a common language for business transformation issues
Val Earle, Civica’s Director of Transformation Strategy, argues that the recession provides councils with an opportunity to assess changing service demands and organise resources to meet them
Civica’s ‘Beyond the Downturn’ white paper is available for download at:
http://www.civicaplc.com/NS_08/WhitePaper/Beyond_the_Downturn.pdf
About Civica
Civica plc (www.civica.co.uk) is a market leader in software-based solutions that help organisations to improve service delivery and efficiency, with specialist expertise in local government, social housing, enforcement, education and regulated markets. Blending consulting, software and managed services, the group supplies more than 1,700 customers in the UK, Australia, Singapore and the USA, including 90 per cent of the UK’s local authorities.